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FAQ'S

Frequently Asked Questions

What services do you provide?

We perform full remodels, additions, replacement of doors and windows, siding, outdoor living, and project management.

How do I start a project with you?

Reach out to us through our Contact Page or give us a call at (415) 870-5974.

The process usually looks like this:
Initial consultation → site visit/measure → scope & estimate → contract & schedule.

Can you help with design and material selection?

Yes. We offer design coordination, referrals to designers, and guided selections at local showrooms to help you make confident choices that fit your project and budget.

How much will my project cost?

Costs depend on the project scope, materials, and site conditions. We provide estimates after a site visit and deliver a detailed written proposal outlining the work and pricing.

Do you offer fixed-price contracts or time-and-materials?

We typically use fixed-price contracts. For projects where a fixed-price model isn’t applicable, we’ll operate on a time-and-materials basis with full transparency.

What’s included in the estimate?

Labor, materials, subcontractors, cleanup, and contingencies. Permits and design services are not included. Any owner-supplied fixtures and finishes are also excluded from the estimate.

Timeline & Scheduling

How long will my project take?

The project timeline will vary based on scope and complexity. We provide a projected timeline in the proposal and update it as needed throughout the project.

What happens if the project is delayed?

Any delays are communicated promptly. We’ll provide updated schedules and explain causes, along with steps to keep the project on track.

Permits & Inspections

Do you pull permits?

The owner will work with the designer or architect to pull permits based on approved plans. However, RJB Builders will pull permits when applicable to streamline the process.

Design & Materials

Can I choose my own materials?

Yes. We welcome client input and provide guidance to ensure quality, style, and budget alignment. We also coordinate delivery and installation logistics.

What if I want a custom feature?

Custom work is absolutely possible. We’ll review your idea, provide recommendations, and incorporate it into your project design and scope as appropriate.

Subcontractors & Crew

Do you use subcontractors?

Yes, for specialized trades such as electrical, plumbing, and HVAC. We only work with trusted, qualified subcontractors and manage all aspects of their work to maintain consistent quality.

Who will be on-site?

A project lead or superintendent will be on-site, along with qualified trade crews. Our team maintains professional, clean, and organized job sites.

Communication & Project Management

How will you communicate progress?

We hold weekly check-in meetings to review progress and next steps. Your project lead is also available via phone, email, or text to answer questions and provide updates throughout the process.

Change Orders & Unexpected Issues

What if I change my mind mid-project?

Changes are handled through written change orders that clearly outline any cost or time impacts. We’ll review all options and get your approval before moving forward.

Payments & Contracts

What does the contract include?

Our contracts cover the full scope of work, payment schedule, timeline, warranty details, change-order process, and exclusions for complete transparency.

What is your payment schedule?

We use AIA Forms 702 and 703 to establish a clear payment structure. Upon signing, we require a $1,000 deposit, followed by progress-based payments according to the approved schedule.

Site Protection & Cleanup

How do you protect my home during construction?

We use dust barriers, floor coverings, and daily site cleanup to maintain a safe and clean work environment throughout your project.

Are you licensed and insured?

Yes. RJB Builders is fully licensed and insured in the state of California. Our license number is 1082468.

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